Self Help

We’ve listed some great self help resources available for you to use. You’ll find a variety of tips and guides to help you look after yourself.


We're here to support you. We have a skilled team of clinicians ready to deliver excellent care as and when you need them. However, there are many situations in which you’ll be able to help yourself better and faster than we can help you!

Using these tools allows us to focus on the patients who may more urgently need care. However, if you have any doubts or questions, please don’t hesitate to call us.

Catchment area If you live in or near our catchment area shown below, we'd love for you to join our practice.
NHS Symptom Checker

If you're not sure what condition you have, or how severe it is, you can use the NHS symptom checker. The checker will:

  • Ask you some questions about your symptoms
  • Advise you on when and where to get help (e.g. GP, callback from a nurse, A&E)
Over-the-Counter Medicine

Over-the-counter (OTC) medicines to treat minor conditions (e.g. mouth ulcers, conjunctivitis) are available to buy in a pharmacy or supermarket. For most conditions where OTC medicines are available, we won’t be able to prescribe the medications and an appointment with a clinician may not be beneficial. Pharmacies are a great place to seek advice and can often resolve your query faster than the practice.

Medicines A-Z

The NHS Medicines A-Z can be used to find information on medication, such as how and when to take it and potential side effects.

Rather than phoning the practice and waiting for an appointment, you can get most of your medicines related queries answered here without any waiting at all.

Travel Vaccine Advice

If you are planning to travel outside the UK, you might need to be vaccinated against some diseases. To find out what vaccines you might need, visit the NHS travel vaccinations website.

We do not provide private travel vaccines as a practice, but there are a number of dedicated travel vaccination clinics available across London including at local pharmacies.

Local Services

There are many services in your local community that you can access without needing a GP referral, and may be better able to help you than your GP, such as:

Housing Support

We recognise that there is a severe housing shortage in Lewisham and surrounding boroughs. To many of our patients this is a cause of frustration, stress, and poor health.

If your current accommodation is affecting your health or you want to change your housing situation for health reasons you do not need a doctor's letter. We ask that you do not ask the GP to provide a letter supporting your housing application. Lewisham Council (and neighbouring councils) have specifically instructed us not to provide such letters. You need to complete a self-assessment form which is available online here or directly from the council.

If you need housing support, the Lewisham housing options team can guide you through the process.

If the council are unable to process your application and need further medical information, they will directly contact your GP practice to provide the required medical information. They will only do this if you give your written consent for them to contact the practice.

Mental Health Support

Many mental health services are available to access without needing to contact your GP first. You can find national and local, NHS and charitable mental health services, including 24-hour urgent mental health helplines, by clicking Learn more below.

If you think that you or someone you know might hurt themselves or someone else, call 999 or go to A&E right away.

Contact Kingfisher Medical Centre
Get in contact with Kingfisher Medical Centre
Contact us or call reception on 020 8692 7373
Our mission is to deliver the best healthcare to all of our patients.
Opening Hours Monday - Friday, 8:00 - 18:30
Contact details 3 Kingfisher Square / Staunton Street, London, SE8 5DA 020 8692 7373